Its' holiday season and customers are gearing up to make multiple purchases. With fixed budgets and many items on their lists, the tendency to negotiate on price becomes more predominant. In the real world, once a deal is reached, it is a simple matter of the customer handing over the cash but online, collecting payments on negotiated deals is more complicated. Your shopping cart is not a feasible option as it only configured for standard rates, which makes it perfect for regular sales but not for negotiated deals. So, what do you do? Lose the sales opportunity or revert to the old fashion way of business - create a paper invoice, courier it to the customer and then wait for payment?
How about neither?
Closing payments for negotiated deals is quite easy for any CCAvenue merchant. If you take a closer look at your M.A.R.S. account, you will see a Collect Bill Payment option. This feauture has a customizable invoice format that you can use to generate and email invoices for negotiated deals. With this option, you will be able to raise invoices directly online and collect payments instantly, thus, closing the sales with a real time payment. You can use this option to negotiate price with customers and offer discounts to only selected customers. It is also a great tool, when you negotiate costs with clients and suppliers and need to raise an invoice for the same.
Creating an Invoice
To create an invoice, all you need to do is open up the online invoice format (Log in and click on the ‘Collect Bill Payment’ button > Online Invoice). Once the Invoice format opens, you simply need to enter the customer’s information – name, physical address and email address and the negotiated transaction details - description of the products or services sold, the negotiated price and the terms and conditions of the deal. Lastly but very importantly, add the link to the CCAvenue Billing and Shipping page, so, that the customer can use to pay for his purchase and complete the sale. Once your invoice is ready, you click the ‘Send’ button to email the invoice to the customer.
By using the Collect Bill Payment option, you will not only shorten the time required to process the transaction but also reduce the cost of printing and couriering invoices.
Another advantage of the Collect Bill Payment option is the online database. You do not need to maintain a separate record book for negotiated deals, since, all invoices are created and sent through your CCAvenue M.A.R.S. account, a record of the invoice is stored in a single online database. Plus, your accounts are updated automatically and you recieve an e-mail copy of your customer's order and delivery address.
Through the Collect Bill Payment option, you can even send a reminder invoice, directly online, in case the customer takes too long to pay or claims that the invoice has not reached.
In short, just because you have negotiated a deal it does not mean you have to go back to the old-fashioned way of conducting business: creating a paper-based invoice, sending it by courier and then waiting for the customer to mail or courier the payment back to you. With CCAvenue’s easy-to-use ‘Collect Bill Payment’ option, you get a quick, flexible and cost effective medium of raising invoices for negotiated deals.